Hi, Thanks for the reply, and the agent parameter. I will go searching for the javascript on the printer page and get rid of it as well. Is there a corresponding parameter for the customer side of things so that all the ticket info is on one page?
regards Des Quinn "Alexander Scholler" <[EMAIL PROTECTED]> wrote in message news:[EMAIL PROTECTED] > Hi, > > Des Quinn schrieb: >> Hi, >> >> In 1.3 when I was viewing tickets in the Agent view all the responses >> were in a Flat view as opposed to the Threaded view that you get with v2. >> Is there a parameter that can be changed so that I can have this >> behaviour again. When I zoom in on a ticket I want to be able to read all >> the content on that ticket in one long page rather than clicking on all >> the entries. I > > Ticket::Frontend::ZoomExpand > >> know I cant get the print layout but it keeps asking me for a printer to >> print to :( > > I searched for the Javascript-print-command and disabled it within the > sourcecode. The feature of disabling the print dialog via sysconfig would > be nice for further versions of OTRS. > >> >> appreciate any help >> >> >> Regards >> >> Des Quinn >> Equinox Consulting >> www.equinox-consulting.co.uk > > Bye, Alex > _______________________________________________ > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > Support orr consulting for your OTRS system? > => http://www.otrs.com/ > _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system? => http://www.otrs.com/
