Guillaume Rehm wrote:
Hi all,
Is it possible tout add one dropdown list to choose wich computer just
for 1 specific queue.
I have a queue called servers.
In this queue I want to be able to add a dropdown list to specify the
server name.
Is it possible ?
Thanks in advance and Best Regards,
Hi Guillaume,
You can create a queue for each sever and specify that it is a sub queue
of the "server" queue. This way when the customer tries to raise a
ticket he can see a drop down with the specific server under the server
queue.
Hope this is will be of some help.
PD
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