Hi,
Roy Andre Tollefsen schrieb:
We have studied the Notifications (System -> Notification Management)
but although the text for example nb_NO::Customer::QueueUpdate is fine
it doesn't send out any email when the ticket is moved.
jfyi: The move-notification must be set on the queue the ticket is moved
to, not the queue the ticket was moved out.
--
Regards,
Roy Andre
Bye, Alex
_______________________________________________
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Support orr consulting for your OTRS system?
=> http://www.otrs.com/