>>You have to turn on the sending of this Notification (note: it's no >>auto-answer) within the queue you move the ticket -in-. >>In German, the queue-specific parameter is called "Kundeninfo >>Verschieben" (sorry, English translation is disabled on our >>OTRS-installation).
>>Now, I think you get the setting you are seeking for. That's exactly what we were looking for! Vielen Dank! Regards, Roy Andre Norway _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system? => http://www.otrs.com/
