s taylor wrote:
Hello.
What is this error and how to correct it? It shows up in the error
logs upon loading customer.pl or index.pl.
I created a bug report since I've seen this in the mailing list twice
(May 2006; 2 different people) without an answer. I think it may be
interfering with a customization I'm working on.
Upon loading index.pl:
~~~~~~~~~~~~~~~~~~
index.pl: DBI::db=HASH(0x8640064)->disconnect invalidates 1 active
statement handle (either destroy statement handles or call finish on
them before disconnecting) at
/usr/opt/public_html/otrs/bin/cgi-bin/../../Kernel/System/DB.pm line 219.
~~~~~~~~~~~~~~~~~~
Upon loading customer.pl:
~~~~~~~~~~~~~~~~~~
customer.pl: DBI::db=HASH(0x8615e80)->disconnect invalidates 1 active
statement handle (either destroy statement handles or call finish on
them before disconnecting) at
/usr/opt/public_html/otrs/bin/cgi-bin/../../Kernel/System/DB.pm line 219.
~~~~~~~~~~~~~~~~~~
Thanks.
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Support orr consulting for your OTRS system?
=> http://www.otrs.com/
I am not sure if this might help .But can you check if the database
password for OTRS is set properly in the config.pm file.
PD
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Support orr consulting for your OTRS system?
=> http://www.otrs.com/
