Hello,

I'd like to have it, too...

Thanks!

 
Carlos Andrés Cardona
Analista de Informática
Centro de Tecnologías de Información y Comunicación
 
Universidad Pontificia Bolivariana
Circular 1 No 70-01 Bloque 9
Medellín COLOMBIA
Tel:  +57 4 415 9006
Fax: +57 4 230 6164
[EMAIL PROTECTED]
--------------------------  www.upb.edu.co  ------------------------------
UPB 70 años de Transformación Social y Humana
-----Mensaje original-----
De: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] En nombre de [EMAIL PROTECTED]
Enviado el: Jueves, 27 de Julio de 2006 05:00 a.m.
Para: [email protected]
Asunto: otrs Digest, Vol 36, Issue 41

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Today's Topics:

   1. Re:  Multiple OTRS HowTo - Document Ready (Graham Leggett)
   2. RE:  How to delete or close more than 500 messages! (Her, Andre)
   3.  Otrs 2.0.4 reply and or reply all (Hofmann, Sebastian)
   4.  Default Text in Ticket Submission Window (Prafulla Kumar H.S.)


----------------------------------------------------------------------

Message: 1
Date: Thu, 27 Jul 2006 10:40:57 +0200
From: Graham Leggett <[EMAIL PROTECTED]>
Subject: Re: [otrs] Multiple OTRS HowTo - Document Ready
To: "User questions and discussions about OTRS.org" <[email protected]>
Message-ID: <[EMAIL PROTECTED]>
Content-Type: text/plain; charset="iso-8859-1"

[EMAIL PROTECTED] wrote:

>> Please let me knw if anybody of you want to knw of how to install multiple 
>> OTRS on to a single machine... I dont knw any place of where to publish 
>> it... I can mail it for you guyz...

Can you send it through to me too please :)

I can publish it online as well, if you like.

Regards,
Graham
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Message: 2
Date: Thu, 27 Jul 2006 11:06:27 +0200
From: "Her, Andre" <[EMAIL PROTECTED]>
Subject: RE: [otrs] How to delete or close more than 500 messages!
To: "User questions and discussions about OTRS.org" <[email protected]>
Message-ID:
        <[EMAIL PROTECTED]>
Content-Type: text/plain;       charset="us-ascii"

Many thanks to both of you.
Andre 

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of
Nils Breunese (Lemonbit Internet)
Sent: donderdag 27 juli 2006 10:36
To: User questions and discussions about OTRS.org
Subject: Re: [otrs] How to delete or close more than 500 messages!

Andre Her wrote:

> RTFM ???

Read The Fine Manual.

http://doc.otrs.org/2.0/en/html/x1124.html

Nils Breunese.


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------------------------------

Message: 3
Date: Thu, 27 Jul 2006 11:23:30 +0200
From: "Hofmann, Sebastian" <[EMAIL PROTECTED]>
Subject: [otrs] Otrs 2.0.4 reply and or reply all
To: <[email protected]>
Message-ID: <[EMAIL PROTECTED]>
Content-Type: text/plain;       charset="iso-8859-1"

Hello,

is it possible to change the reply to a reply all?,
because we have the following problem:

Otrs behaviour if I click on empty answer.
TO = FROM
CC = CC - MYADDRESS

We need this behaviour:
TO = FROM
CC = TO + CC - MYADDRESS

Is that possible? Because we get often emails with more persons on the "TO" 
line, and when we
answer on this, only one person got the message.

With kind regards
Sebastian Hofmann

------------------------------

Message: 4
Date: Thu, 27 Jul 2006 03:46:27 -0600
From: "Prafulla Kumar H.S." <[EMAIL PROTECTED]>
Subject: [otrs] Default Text in Ticket Submission Window
To: <[email protected]>
Message-ID: <[EMAIL PROTECTED]>
Content-Type: text/plain; charset=US-ASCII

Hi,

I want to put some text which will appear in the window when a customer
wants to submit a ticket.  Is it possible?




Regards,
Prafulla Kumar
 


------------------------------

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End of otrs Digest, Vol 36, Issue 41
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