Thanks a lot :)
On Thursday 03 August 2006 11:02, s taylor wrote: > Hello. > > Create various E-mail address via Admin->under the System column, click > 'Email Address'. There you'd associate them with an existing queue. > > When addresses are entered here, they will show up in the drop-down box > under Admin ->Queue & Responses -> Queues. There you'd select the E-mail > address from the list for the queue you want to associate it with. Then, > you may want to test notifications for queues as well as auto-responses and > agen responses and then make the necessary adjustments as needed. I'm > entering the testing phase to confirm what effects the queue selection in > E-mail addresses has vs. selecting the E-mail address in Queues. > > HTH > _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system? => http://www.otrs.com/
