[otrs] Error Message when sending an Email.

[Nicolas Karlinski]

All,

 

I got the following error message when one of my user tried to send an Email with attachment. None of the 5 attachments looked too big...

Message: Got a packet bigger than 'max_allowed_packet' bytes, SQL: 'INSERT INTO article_plain  (article_id, body, create_time, create_by, change_time, change_by)  VALUES  (810, ?,  current_timestamp, 1, current_timestamp, 1)'

 

Anu Idea of what could have caused this error?

 

Thank in advance.

NICOLAS KARLINSKI
Operation Manager

ARKADIN GLOBAL AUDIO & DATA CONFERENCING
One Penn Plaza, Suite 2200
New York, NY 10119
Tel: 646-495-7608
Fax: 212-594-1910
Web: www.arkadin.com

 

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