I have implemented the OTRS and finishing the configuration in Fedora Platform, but I need to add more fields to Customer Table, I don´t know if the best idea is to use LDAP, (I don´t have a problem with authentication), only need to add for example Address, Zip Code, and fields like this. I found in the documentation how to add an external backend, but I don´t know if it´s the best idea.
Regards Martin Waichman Director Serbiznet _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system? => http://www.otrs.com/
