We are still experiencing some very annoying behavior after moving to
a new SMTP account.
Agent Notifications from the Agent site and email ticket replies from
the Agent Site go through perfectly.
All the automatic notifications fail.
The otrs log says:
[Fri Aug 4 09:40:13
2006][Error][Kernel::System::Email::SMTP::Send][100] Can't send mail
to: [EMAIL PROTECTED] Enable debug for more info!
I tried adding the code below to enable debug, to no avail, same error
message either way. I tried both $Self->{SMTPDebug} = 1; and
$Self->{SMTPDebug} = 0;, restarting otrs between each test to the same
result.
# debug
$Self->{Debug} = $Param{Debug} || 0;
if ($Self->{Debug} > 2) {
# shown on STDERR
$Self->{SMTPDebug} = 1;
}
# added by Keith
$Self->{SMTPDebug} = 1;
So how do you enable debug? Do debug results even show up in otrs.log?
Is it perhaps in a PERL or Apache error log instead.
We are running this on a windows server.
Any help, pointers, or other information deeply apreciated.
Keith Turner
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