FYI -
I am also interested in OTRS having the ability of agents registering
themselves (super admin overseeing the process).
=======================================
From: "Maxim Vexler" <[EMAIL PROTECTED]>
Reply-To: "User questions and discussions about OTRS.org" <[email protected]>
To: "User questions and discussions about OTRS.org" <[email protected]>
Subject: Re: [otrs] Allow users to register them selves from the main
otrsscreen ?
Date: Thu, 17 Aug 2006 18:03:56 +0200
On 8/17/06, Christian Schoepplein <[EMAIL PROTECTED]> wrote:
Hello,
On Thu, Aug 17, 2006 at 03:26:01PM +0200, Maxim Vexler wrote:
>I wish to know how to configure it so that my users (internal LAN)
>would be able to connect to the system and register them self. I plan
>to use the system as a "display and request" work load for company
>employees vs. the tech support guys.
>
>How to enable users to register them selves into the system and also
>assign them to 1 default (unprivileged) group ?
Agents can't register themself, this feature is only possible for
customer users who login via the customer.pl module. If you are
interested in a feature that allows the selfregistration of agents, we
can implement the feature for you, please write to
[EMAIL PROTECTED]
to receive an offer on the needed work and time and to clarify the
details.
Kind regards,
Christian
Hi Christian,
Thank you for the bounty suggestion.
Your software is great as it. In case extensions to the code would
become a demand, your suggestion will surly be actual.
Maxim.
--
((otrs)) :: OTRS GmbH :: Europaring 4 :: D - 94315 Straubing
Fon: +49 (0) 9421 1862 760 :: Fax: +49 (0) 9421 1862 769
http://www.otrs.com/ :: Communication with success!
-----BEGIN PGP SIGNATURE-----
Version: GnuPG v1.4.5 (GNU/Linux)
iD8DBQFE5Hc1TFWOq90iSiERAnxaAJ0VMdY30msM5Xb4r1MudBw0SdbgPQCguacI
fBDSK/QUHZo/WY7Z2JOkGvg=
=biVw
-----END PGP SIGNATURE-----
_______________________________________________
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Support orr consulting for your OTRS system?
=> http://www.otrs.com/
--
Cheers,
Maxim Vexler
"Free as in Freedom" - Do u GNU ?
_______________________________________________
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Support orr consulting for your OTRS system?
=> http://www.otrs.com/
_______________________________________________
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Support orr consulting for your OTRS system?
=> http://www.otrs.com/
