On Thu, 17 Aug 2006 16:15:24 +0200 Christian Schoepplein <[EMAIL PROTECTED]> wrote:
> >1] > >Now I want to insert a "Region" item, but I want to be a: > ><select> > > <option>X</option> > > <option>Y</option> > ></select> > > > >so users must select exactly one option, and that option of course > > You have to change not only the dtl file but also the regarding > frontend module to insert a select box. See for example the > AgentTicketClose.dtl file and the frontend module > > Kernel/Modules/AgentTicketClose.pm > > Especialy the block with the different states to set might be > nteresting for you. Thak's for example files. Selectboxes in my registration now working beautifully. > >2] > >And if this is posible, is there a way to filter incoming emails from > >POP3 account according to this "custom field" ? e.g. > This is only possible with a special PostMasterFilter created for > this needs. See the files in > > Kernel/System/PostMaster/Filter > > for some example filter modules. This is not as trivial as I believe. I must look more deeply into Perl and educate myself. Thank's for point me to right files in OTRS. Vladimir Benc _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system? => http://www.otrs.com/
