Hi, On Fri, Aug 18, 2006 at 01:48:00PM +0200, Her, Andre wrote: >I have problems starting otrs 2.0.4 with mod_perl >My environemt is: >Solaris 8 >Apache 2.2.? >Mysql 5.0.20 ( not relevant here, but to be complete) >Mod_perl 2.0.2 >Perl 5.8.8 ( configured to look into ../perl5.8.0 ) > >Important here, I think, is that >1) the apache server run with 2 virtual host, only one is used by OTRS, the >other form another application under php5.0?? > >2) the document root is /usr/otrs and NOT under /usr/local/apache ( apache is >installed under /usr/apache2.2.3/ ) > >It use to work while running CGI, but the server ( an old Ultra1 ) was that >slow that I decided to have a try with mod_perl. > >The error are all related to : >6] [error] Can't locate Kernel/System/Web/InterfaceAgent.pm in @INC (@INC >contains: /export/home/apache2.2.0/bin/../.. /export/home/apache2.2.0/bin/.. / >usr/local/lib/perl5/5.8.0/sun4-solaris /usr/local/lib/perl5/5.8.0 /usr/local/ >lib/perl5/site_perl/5.8.0/sun4-solaris /usr/local/lib/perl5/site_perl/5.8.0 . / >export/home/apache2.2.0) at /usr/otrs/bin/cgi-bin/index.pl line 42.\nBEGIN >failed--compilation aborted at /usr/otrs/bin/cgi-bin/index.pl line 42.\n > >So mod_perl is looking for perl modules in /export/home/apache2.2.0/bin as a >result of the FindBin($Bin) in the index.pl. > >I wonder how to correct this without to much re-write !?
Look for the file
scripts/apache2-perl-startup.pl
in your otrs home directory. Within the first lines of this file you can
set the paths for the OTRS libs:
----------
[...]
# --
# set otrs lib path!
# --
use lib "/opt/otrs/";
use lib "/opt/otrs/Kernel/cpan-lib";
[...]
----------
Change the paths to your needs, then it should work.
>Andre
Regards,
Christian
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