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I have this problem:
OTRS is running and all fine (besides not displaying images/icons, but I think I have to create another alias for this).
However, it can NOT get e-mail.
In the pop3 configurations, I have put in the correct username, host and password, but it keeps saying "auth failed".
See below for error messages from the log.
The problem is that the username for my e-mail on my server is the FULL address.
My real address is: [EMAIL PROTECTED]
to get my e-mail, I have to log in with username [EMAIL PROTECTED] and the password.
But when I put the full address in the pop3 account field, it adds this to the host. I tried to leave the host field blank, but no success either.
What can I do??
Here is the log:
| Wed Aug 30 01:30:07 2006 | error | OTRS-PM3-10 | Auth for user [EMAIL PROTECTED] failed! |
| Wed Aug 30 01:30:02 2006 | notice | OTRS-GenericAgent-10 | Run GenericAgent Job 'deletejunk' from db. |
| Wed Aug 30 01:20:07 2006 | error | OTRS-PM3-10 | Auth for user [EMAIL PROTECTED] failed! |
| Wed Aug 30 01:20:02 2006 | notice | OTRS-GenericAgent-10 | Run GenericAgent Job 'deletejunk' from db. |
| Wed Aug 30 01:10:07 2006 | error | OTRS-PM3-10 | Auth for user [EMAIL PROTECTED] failed! |
| Wed Aug 30 01:10:02 2006 | notice | OTRS-GenericAgent-10 | Run GenericAgent Job 'deletejunk' from db. |
| Wed Aug 30 01:00:02 2006 | error | OTRS-PM3-10 | Can't connect to |
| Wed Aug 30 01:00:02 2006 | notice | OTRS-GenericAgent-10 | Run GenericAgent Job 'deletejunk' from db. |
| Wed Aug 30 00:50:07 2006 | error | OTRS-PM3-10 | Auth for user [EMAIL PROTECTED]@sardiniatravel.net failed! |
| Wed Aug 30 00:40:08 2006 | error | OTRS-PM3-10 | Auth for user [EMAIL PROTECTED] failed! |
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