Hi,
[EMAIL PROTECTED] schrieb:
I use LDAP to let my customers authentificate in the system.
My users have to enter their userid and i'd prefer that they have to
enter their mail address. How can I achieve this ?
$Self->{'Customer::AuthModule::LDAP::UID'} = 'mail';
$Self->{CustomerUser} = {
# ...
CustomerKey => 'mail',
# ...
}
# optional
$Self->{'Customer::AuthModule::LDAP::UserSuffix'} = '@yourmaildomain.tld';
(That works fine on our installation.)
I think that the OTRS-login-name of the customer (you wish to use the
mail-address) must be identical to the unique Identification of the
customer (CustomerKey) within OTRS. I think you can not do any mapping like
1) login with mail-adress,
2) map mail-address to uid and use customer-uid within OTRS
Thanks in advance
Franck
Bye, Alex
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