Hi all,
my otrs site is in french, for exemple 'open' => 'ouvert', 'closed successful' => 'cloture réussie'. Everything is correct in the web interface (agent or customer) but when the system is sending mails containing <OTRS_TICKET_STATE>, the tag is not translated so that one part of the message is in french and ticket state stays in english !
Any idea ?
Thanks in advance to everyone
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