RE: [otrs] Problem with OTRS 2.0

[Her, Andre]

Hi,

 

Most probably you need to install the DBD / DBI module for Sybase, and modify some perls script to use them.

Regards

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From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of [EMAIL PROTECTED]
Sent: vrijdag 8 september 2006 9:56
To: otrs@otrs.org
Subject: [otrs] Problem with OTRS 2.0

Hi all,

 

I've installed OTRS 2.0 on a windows server, and i'm trying to use a sybase ase database with it.

 

So I've created my database (I could send the scripts to anyone insterested), and i'm now trying to modify the config.pm file to connect to the database.

 

To do simple, I try to use ODBC, with the followings in my config.pm file :

 

$Self->{DatabaseDSN} = "DBI:ODBC:OTRS,PWD=$Self->{'DatabasePw'};";

 

but I got the message :

 

ERROR: OTRS-CGI-10 Perl: 5.8.6 OS: MSWin32 Time: Fri Sep  8 09:54:58 2006

Message: Unknown database type! Set option Database::Type in Kernel/Config.pm to (mysql|postgresql|maxdb|oracle|db2|mssql).

Traceback (5052):
   Module: Kernel::System::DB::new (v1.47) Line: 145
   Module: Kernel::System::Web::InterfaceAgent::Run (v1.8) Line: 150
   Module: ModPerl::ROOT::ModPerl::Registry::D_3a_OTRS_otrs_bin_cgi_2dbin_index_2epl::handler (v) Line: 47
   Module: (eval) (v1.80) Line: 203
   Module: ModPerl::RegistryCooker::run (v1.80) Line: 203
   Module: ModPerl::RegistryCooker::default_handler (v1.80) Line: 169
   Module: ModPerl::Registry::handler (v1.99) Line: 30

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