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I am running OTRS v2.0.4
I have a few items in my FAQ area that has been running under ArticleStorageDB mode.
I have changes to ArticleStorageFS via Config Options: Ticket -> Core::Ticket ->Ticket::StorageModule:
Yet no attachments uploaded when I add a new FAQ are showing up under /opt/otrs/var/article where I would expect them to be . . . my assumption is that they are still being stored in the DB.
After reading some of the posts I added the following lines to my /opt/otrs/Kernel/Config.pm file:
<snip>
# Added: 10/4/2006 6:52:49 PM gf
$Self->{'Ticket::StorageModule'} = 'Kernel::System::Ticket::ArticleStorageFS'; $Self->{ArticleDir} = '/opt/otrs/var/article'; <snip> Still no attachments show up in /opt/otrs/var/article
I cant see what I am missing?
Any thoughts?
Thank you in advance!
Gregory.
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