Hi,
I have recently installed otrs 2.1.1 and used the package manager to
install the FAQ package, v1.0.6. I have added a new category and several
articles via the agent interface, ensuring that all the articles are set up so
that ther state is set to public. This is confirmed in the 'state' column in
the agent view. However, when I view the faq via the customer interface, the
category is visible but no entries are listed and the article count is 0.
I've checked the orts bugzila system and poked google for a bit to no
avail - have I missed some obvious setting somewhere?
chris
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