Hi Andy,
so is the code that was unchanged by me, and is found in my
CustomerTicketZoom.pl
Is this not correct?
<!-- dtl:block:FollowUp -->
<hr>
<form action="$Env{"CGIHandle"}" method="post"
enctype="multipart/form-data" name="compose">
<input type="hidden" name="Action" value="CustomerTicketZoom">
<input type="hidden" name="Subaction" value="Store">
<input type="hidden" name="TicketID" value="$QData{"TicketID"}">
<input type="hidden" name="ArticleID"
value="$QData{"Article::ArticleID"}">
<input type="hidden" name="FormID" value="$QData{"FormID"}">
<table border="0" width="100%">
<tr>
<td class="contentkey" width="15%">$Text{"Subject"}:</td>
<td class="contentvalue" width="85%"><input type="text"
name="Subject" value="$QData{"Subject"}" size="70"></td>
</tr>
<tr>
<td class="contentkey">$Text{"Text"}:</td>
<td class="contentvalue"><textarea name="Body" rows="15"
cols="$Config{"Ticket::Frontend::TextAreaNote"}"
wrap="$Env{"BrowserWrap"}">$QData{"Body"}</textarea></td>
</tr>
<tr>
<td class="contentkey">$Text{"Attachment"}:</td>
<td class="contentvalue">
<table cellspacing="0" cellpadding="0" width="400">
Vielen Dank,
Shawn Beasley
Support - IT
LPID LPI000077664
VERIFICATION NUMBER 3vk4xshbx6
LPIC - 1 (pruefen)
Cargo Future Communications GmbH
-----Ursprüngliche Nachricht-----
Von: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Im Auftrag von Andy Lubel
Gesendet: Mittwoch, 18. Oktober 2006 16:16
An: User questions and discussions about OTRS.org
Betreff: Re: [otrs] Upgrade to 2.1.1
Maybe because the
<!-- dtl:block:FollowUp -->
Has a <!-- -->, which is a commenting out of code, correct?
On 10/18/06 7:35 AM, "[EMAIL PROTECTED]" <[EMAIL PROTECTED]> wrote:
> Hey again,
>
> After the upgrade to 2.1.1 it seems to be running with just a couple of bugs.
> (Still not equalling Microsoft in the bug dept.) I have one specific problem,
>
> <!-- dtl:block:FollowUp -->
>
> is not showing up by Customer TicketZoom. I have looked everywhere, but I
> just cannot seem to find out where this has went wrong.´
>
> That means that my customers can effectively, per web, not send updates. Can
> anyone help, or has someone heard of this problem. Thanks for your help.
>
> Vielen Dank,
>
> Shawn Beasley
> Support - IT
> LPID LPI000077664
> VERIFICATION NUMBER 3vk4xshbx6
>
> LPIC - 1
>
> Cargo Future Communications GmbH
> Geb. 1335
> 55483 Hahn-Flughafen
>
> Tel. +49 6543 983 113
> Fax +49 6543 983 119
> Mobil: +49 151 12 12 8934
> Email: [EMAIL PROTECTED]
> Web: http://www.cfc-callcenter.de
>
>
> _______________________________________________
> OTRS mailing list: otrs - Webpage: http://otrs.org/
> Archive: http://lists.otrs.org/pipermail/otrs
> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
> Support orr consulting for your OTRS system?
> => http://www.otrs.com/
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