Hello, OTRS does not GPG-sign messages, that's my problem.
I have done the ususal Google/FAQ/lists research, to no avail. GPG seems to be set up correctly within OTRS (DSA key) as it does offer me to encrypt messages when the recipient's pubkey is found and it DOES encrypt. So far, so good. But why does it not offer to _sign_ messages? FAQ says: "If you write emails now you also have the possibility to select crypt or sign this email (of course you need a private key for the sender address and the public key of the recipient)." I have a private key for the sender address and a public key of the recipient (remember, it does encrypt). So the requirements are met, yet there is no option to sign. It's just not there. When I create a follow up that is supposed to be signed, this shows up in the log, maybe this will help to track down the issue? Oct 30 11:41:19 debiansid sendmail[4695]: k9UAfJ7W004695: Authentication-Warning: debiansid.localdomain: www-data set sender to [EMAIL PROTECTED] using -f Oct 30 11:41:19 debiansid sendmail[4695]: k9UAfJ7W004695: [EMAIL PROTECTED], size=1015, class=0, nrcpts=1, msgid=<[EMAIL PROTECTED]>, [EMAIL PROTECTED] Oct 30 11:41:19 debiansid sm-mta[4698]: k9UAfJLf004698: from=<[EMAIL PROTECTED]>, size=1275, class=0, nrcpts=1, msgid=<[EMAIL PROTECTED]>, proto=ESMTP, daemon=MSP-v4, relay=localhost [127.0.0.1] Oct 30 11:41:19 debiansid sendmail[4695]: k9UAfJ7W004695: [EMAIL PROTECTED], [EMAIL PROTECTED] (33/33), delay=00:00:00, xdelay=00:00:00, mailer=relay, pri=31015, relay=[127.0.0.1] [127.0.0.1], dsn=2.0.0, stat=Sent (k9UAfJLf004698 Message accepted for delivery) Oct 30 11:41:19 debiansid OTRS-CGI-10[3240]: [Notice][Kernel::System::Ticket::Article::ArticleSend] Sent email to 'Rene Schmidt <[EMAIL PROTECTED]>' from '"Rene Schmidt (Ticket-System)" <[EMAIL PROTECTED]>'. HistoryType => SendAnswer, Subject => Re: [Ticket#2006103010000092] test2; Oct 30 11:41:24 debiansid sm-mta[4700]: k9UAfJLf004698: to=<[EMAIL PROTECTED]>, delay=00:00:05, xdelay=00:00:05, mailer=esmtp, pri=121275, relay=mxlb.isphost.de. [80.67.18.126], dsn=2.0.0, stat=Sent (ok 1162206340 qp 30723 by mx01.isphost.de) BTW it's a OTRS 2.0.4 installation on Debian/sid. There is no 2.1 version of OTRS available in Debian repositories yet. I think version is not the issue since there are no PGP-specific changes in changelog beyond 2.0.4. Thank you for your help. -- Rene Schmidt Berater für Web-Entwicklung und eCommerce Lange Str. 15, 21614 Buxtehude Tel. 04161.558363 - http://www.reneschmidt.de/ _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system? => http://www.otrs.com/
