G'Day!
I've recently
decided that relying on a public folder to co-ordinate a helpedsk is stupid, and
I'd like to move over to OTRS under Ubuntu to replace it.
I've installed
Ubuntu 6.10, and found that it has an otrs2 package. So, I did the usual apt-get
install otrs2 thing. I even installed otrs2-doc-en.
Where do I go from
there to get it to work? Or is there a newb-friendly howto for installtion under
a vanilla ubuntu install?
Thanks in
advance,
Matthew
Gates.
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