Hi James,
FAQ is now a sperate Module.
Use the Administation/Package manager to install it.
To Access the FAW you need rw or ro rigths in the FAQ group.
Greetings
MW
James Mohr wrote:
Hi All!
According to the OTRS homepage, it has a "FAQ-/Knowledge Database for
Selfservice and Problem Management". However, I find no way of activating or
accessing this. Any help would be appreaciated.
Regads,
Jim Mohr
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