Hello.
Can OTRS be used for sending/receiving non-ticket# (personal) E-mail via
POP3 AND automatically send to a specific queue that is only accessible by
that person?
If so, how can I set it up differently from the other ticket#-assigned
E-mail?
I would like to have 1 E-mail system vs. 2: 1 for ticket#-generation and
another for personal (e.g. using a PC-based E-mail software program).
Thanks in advance.
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