Hello once again, well, as I 've seen in the forum, there are a lot of queations concerning the new FAQ-Module. But are there any answers??? Will there be a new release, is any documentation available. Any help would be appreciated
Sincerely Markus Nagel EDV Tekomedia schrieb: > Hello, > perhaps I just forgot to configure something, but where are the public > and the customer FAQ-views gone? > I updated otrs from 2.0.4 to 2.1.2, installed the FAQ-package and can > use the FAQ in the agent-view > but when I logon in the customer view, I can see the icon for the FAQ, > but when I click on it, only the header and the footer of the customer > view appear. > When I go to the adress www.my-server.adress/faq.pl or > www.my-server.adress/public.pl, also only the header and the footer do > appear. > Have I forgot anything? > Thanks in advance -- EDV Tekomedia Markus Nagel Tekomedia GmbH Castroper Str.12 D-44791 Bochum T: +49 (0)234 8939-0 F: +49 (0)234 8939-28 _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system? => http://www.otrs.com/
