henche muliawan wrote:
i want to ask u, how can i find module or something like that to track my agent's work, cause i want to know progress work and know how fast and good to finish their work... where i can find the modul or menu to tracking work?
Add your username to the stats group and a Statistics button should appear in your toolbar.
Nils Breunese. _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system? => http://www.otrs.com/
