Gordon wrote:
Im trying to setup OTRS to reject mail that doesnt contain [OS] or
[OSS] or [DBA] (list goes on).....
I want to send a mail back to those users telling them that they
need to resend their mail. Ive setup a autoreject email ready for
this. But I cant seem to figue out how to filter these messages out.
You'll want to create a GenericAgent job for this: http://
doc.otrs.org/2.1/en/html/x1095.html
Nils Breunese.
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