You need to personalize by first creating a new theme and then amending
the relevant .dtl files in that theme's folder: (eg for the header,
customer header.dtl)
each theme has a folder of its own in the following folder: <otrs
root>\Kernel\Output\HTML <file://otrs/c$/OTRS/otrs/Kernel/Output/HTML>
to create a new theme do this:
1. Copy the directory Kernel/Output/HTML/Standard to
Kernel/Output/HTML/[your company name].
2. Customize the files in the directory Kernel/Output/HTML/[your company
name] and change the layout to
your needs
3. To activate the new theme for OTRS the database has to be changed
manualy and the new theme has
to be added to the theme table in the OTRS database. Use the following
commands with MySQL:
linux:~# mysql -p
Enter password:
Welcome to the MySQL monitor. Commands end with ; or \g.
Your MySQL connection id is 26 to server version: 5.0.22-Debian_2-log
Type 'help;' or '\h' for help. Type '\c' to clear the buffer.
mysql> use otrs;
mysql> INSERT INTO theme
-> (theme, valid_id, create_time, create_by, change_time, change_by)
-> VALUES
-> ('[your company name]', 1, current_timestamp, 1, current_timestamp,
1);
mysql>
once this is done, you need to point your customers at this new theme
instead of 'Standard' or 'Lite'
Voila!
Andrew
________________________________
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of
Jason Hitt
Sent: 12 December 2006 18:08
To: [email protected]
Subject: [otrs] customize customer.pl login page on windows
I want to use a custom logo, foots, and company name on the customer.pl
login page but can't seem to find how. Please help
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