Hi,
I'm new to OTRS, and am trying to have it use an existing XBase table as an
External Customer
Backend... which sounds possible from the docs...
So far I've:
* installed XBase perl module for reading/writing XBase files,
* added the "$Self->{CustomerUser}" to my Config.pm, with a DSN for the new
XBase
module. (That is, 'DBI:XBase:/opt/otrs/mcm', which points to the dir with
the xbase files).
Now in the webui I get:
* Can't connect to database! at /opt/otrs//Kernel/System/CustomerUser/DB.pm
line 56.
(Should I worry about the double "/" before the Kernel dir???)
and in the system messages log (Fedora Core 5, btw) I get:
* Unknown database type! Set option Database::Type in Kernel/Config.pm to
(mysql|postgresql|maxdb|oracle|db2|mssql).
Is the error message correct that only the listed DB types can be used? I had
hoped any DBI
compatible access method would work???
Or by moving the CustomerUser portion from Defaults.pm into Config.pm, did I
screw something
up???
Thanks in advance,
MikeM
Mike Morris
The Music Place
1617 Willowhurst Avenue
San Jose, CA 95125
(408) 445-ARTS (2787)
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