i have done the changes via the sysconfig but now the changes are not in 
the comfig.pm
where can i find them?

the changes i made in the sysconfig are

Customer::AuthModule::LDAP::Host: = the FQDN of the ldap server
Customer::AuthModule::LDAP::BaseDN:  = the base DN
Customer::AuthModule::LDAP::UID: = uid
Customer::AuthModule::LDAP::UserAttr:  = UID
Customer::AuthModule::LDAP::AlwaysFilter: = (objectClass=*)

Customer::AuthModule::LDAP::Params:  
async = 0
port = 389
timeout = 120
version = 3

i hope this helps.

Regards
Richard Bosch







"Miller, Tim" <[EMAIL PROTECTED]> 
        Sent by: [EMAIL PROTECTED]

 
 
        08-01-2007 16:05
Please respond to
"User questions and discussions about OTRS.org" <[email protected]>


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Subject
RE: [otrs] Panic no user data






Please post you Config.pm file so we can have a look.  I was having this 
same error trying to authenticate to a Windows AD via LDAP, and got it 
working last week.
 
-Tim

From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of 
[EMAIL PROTECTED]
Sent: Monday, January 08, 2007 7:00 AM
To: [email protected]
Subject: [otrs] Panic no user data


Hello, 

i finaly got the LDAP authentication working with Lotus Notes but now when 
i login to customer.pl i get the error Panic! No UserData!!! and my log 
says 
CustomerUser: ****** authentification ok (REMOTE_ADDR: *.*.*.*). 

does anyone know how i can solve it? 

Regards 
Richard Bosch 

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