It seems to work fine but I get garbled output in the pdf and if I make a change to the stat and save it the <UseAsValueSeries Element="OwnerIDs" Fixed="0"> <SelectedValues>validuser</SelectedValues> </UseAsValueSeries> Gets stripped off and I have to export it and add it then reimport it.
Jason -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Danie Sent: Wednesday, January 17, 2007 3:31 AM To: User questions and discussions about OTRS.org Subject: Re: [otrs] Per User Stats Please find attached my exported config , just use the "Import" function in the stats area. You also might want to change the queues etc. HTH Jason Little wrote: >The version that we are currently running is 2.1.1 > >Jason > >-----Original Message----- >From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of >Danie >Sent: Tuesday, January 16, 2007 6:38 AM >To: User questions and discussions about OTRS.org >Subject: Re: [otrs] Per User Stats > >Hi Jason , > >A little more info is needed (are you running 2.0.4 or 2.1)? In 2.1 I >have setup such a stat and will be willing to share it :) > > > >Jason Little Mintcommerce Log Holder wrote: > > > >>Is there a way to get per user stats? Like the number of closed >>tickets >> >> >per > > >>specific user per day or something like that. I have been looking >>through the stats and trying a few out but it doesn't look like you >>can do it from there. I can always do an sql query for it but if >>someone knows a way to >> >> >do > > >>it already it would save me some time. >> >>Jason Little >>Network Administrator >>Mint Inc >> >>_______________________________________________ >>OTRS mailing list: otrs - Webpage: http://otrs.org/ >>Archive: http://lists.otrs.org/pipermail/otrs >>To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >>Support orr consulting for your OTRS system? >>=> http://www.otrs.com/ >> >> >> >> >> >_______________________________________________ >OTRS mailing list: otrs - Webpage: http://otrs.org/ >Archive: http://lists.otrs.org/pipermail/otrs >To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >Support orr consulting for your OTRS system? >=> http://www.otrs.com/ > >_______________________________________________ >OTRS mailing list: otrs - Webpage: http://otrs.org/ >Archive: http://lists.otrs.org/pipermail/otrs >To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >Support orr consulting for your OTRS system? >=> http://www.otrs.com/ > > > _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system? => http://www.otrs.com/
