31-01-2007
Hello all!
I've a little issue that regards notifications. Our queues are structured as
follow:
StandardPrograms
- FirstSoftware
- SecondSoftware
SpecialProject1
SpecialProject2
The "SpecialProject1" queue is assigned to a specific user that follow this
special project. When a customer posts a ticket into that queue, the user
doesn't receive any notification of the new ticket. I've already tested the
email relay and it works correctly...
Any other idea?
Thanks
Luca Martella
Unilab S.r.l. Development Team
[EMAIL PROTECTED]
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