The RH8 RPM works fine !!
-----Oorspronkelijk bericht----- Van: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Namens Danie Verzonden: maandag 5 februari 2007 10:47 Aan: User questions and discussions about OTRS.org Onderwerp: Re: [otrs] Upgrade from 2.1.2 to 2.1.5 Thanks a lot Peter , will give it a bash. Also , should it not be more prudent to maybe start a FC rpm binary , as RH8.0 is rather old... any volunteers (I would but my packaging skills are limited as my time:P) Beugen, Peter van wrote: >I use FC5 as well, but do not use the FC OTRS > >Please read also the OTRS upgrading document !! > >I would: >- backup the OTRS directory (/opt/otrs) and the OTRS (mysql) database >- remove/uninstall otrs-2.0.4-3.fc5 >- rename the OTRS (mysql) database = OTRS directory probably in >/var/lib/mysql/ (to OTRS204 ?) >- install OTRS 2.1.5 RPM (do a complete fresh install) >- stop OTRS, Apache and MySQL (service otrs/httpd/mysqld stop) >- rename the new OTRS (mysql) database = OTRS directory probably in >/var/lib/mysql/ (to OTRS215 ?) >- make a new OTRS mysql directory (/var/lib/mysql/otrs) >- copy all the files (mysql tables/indexes/..) from ../mysql/OTRS204 >directory in mysql/otrs directory >- copy your config.pm settings from the old 204 to the new config.pm (be >carefull and lookup your settings in the manual because some syntax is >changed) >- start mysql (service mysqld start) >- update the database changes (see OTRS upgrading document) !!! >- start apache (service httpd start), otrs (service otrs start) > >Now you have a new 2.1.5 OTRS with all your old data >If you use the FAQs, you will have to install this module in 2.1.5 >(Admin area / packages) > >I tried/used this method for upgrading from 2.0.3, and it worked for >me.... > >Regards, >Peter > > > >-----Oorspronkelijk bericht----- >Van: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Namens Danie >Verzonden: maandag 5 februari 2007 8:44 >Aan: User questions and discussions about OTRS.org >Onderwerp: Re: [otrs] Upgrade from 2.1.2 to 2.1.5 > >I am running otrs-2.0.4-3.fc5 on a (you guessed it) FC5 distro , can I >use the Redhat RPM to upgrade or should i wait for the yum repositories >to be updated? > >Beugen, Peter van wrote: > > > >>Yes, I just ran the RPM >> >>(First stopped Apache and OTRS, ran the RPM, started apache, started >>OTRS...) >> >>For you safety you can (should?) of course backup the OTRS >> >> >directory.... > > >>Regards, >> >>Peter >> >>*Van:* [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] *Namens >>*Maurice James Ny >>*Verzonden:* zondag 4 februari 2007 0:09 >>*Aan:* 'User questions and discussions about OTRS.org' >>*Onderwerp:* RE: [otrs] Upgrade from 2.1.2 to 2.1.5 >> >>How exactly did you do it? Just run the RPM as usual? >> >> >> >> >----------------------------------------------------------------------- - > > >>*From:* [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] *On >>Behalf Of *Beugen, Peter van >>*Sent:* Saturday, February 03, 2007 11:08 AM >>*To:* User questions and discussions about OTRS.org >>*Subject:* RE: [otrs] Upgrade from 2.1.2 to 2.1.5 >> >>Changes in config.pm or made by the admin area (in ZZZauto.pm I think) >> >> > > > >>will not be lost ! >> >>I upgraded from 2.1.2 to .3, .4 and .5 and all my configed stuff was >>unchanged >> >>Regards, >> >>Peter >> >>*Van:* [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] *Namens >>*Maurice James Ny >>*Verzonden:* zaterdag 3 februari 2007 15:59 >>*Aan:* 'User questions and discussions about OTRS.org' >>*Onderwerp:* [otrs] Upgrade from 2.1.2 to 2.1.5 >> >>Does anyone know how to manually upgrade from version 2.1.2 to 2.1.5? >>What files got changed and what the changes are? I don't want to >>download the entire rpm or risk loosing any config modifications that >>I already made. >> >>---------------------------------------------------------------------- - >> >> >- > > >>_______________________________________________ >>OTRS mailing list: otrs - Webpage: http://otrs.org/ >>Archive: http://lists.otrs.org/pipermail/otrs >>To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >>Support orr consulting for your OTRS system? >>=> http://www.otrs.com/ >> >> >> >_______________________________________________ >OTRS mailing list: otrs - Webpage: http://otrs.org/ >Archive: http://lists.otrs.org/pipermail/otrs >To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >Support orr consulting for your OTRS system? >=> http://www.otrs.com/ >_______________________________________________ >OTRS mailing list: otrs - Webpage: http://otrs.org/ >Archive: http://lists.otrs.org/pipermail/otrs >To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >Support orr consulting for your OTRS system? >=http://www.otrs.com/ > > > _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system? => http://www.otrs.com/ _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system? => http://www.otrs.com/
