Hi ,
We are looking at ways to archive our existing OTRS data to ease the
load on our production server. We are using the ArticleStorageFS method
of storing emails , now we are backing up the data at 3 hour intervals
and this seems to "slow down" OTRS because our backup system (Bacula ,
great open source backup solution btw :)) needs to scan the whole
article directory.
How can we move the MySQL data as well as the article data , without
losing any references between the ticket data and the article data? How
does OTRS store the ticket data in the DB?
As you can see this is quite an unique situation , and any suggestions
will be greatly appreciated.
Daniel
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