Hi Jan Jan Miczaika schrieb: > Hello, > > I would like to include all tickets in a GenericAgent query, which have > been closed in the last n days. I can find an option for selecting the > tickets created in the last n days. Is there an option for those closed > in the last n days?
No, this option isn't available - you have to write your own generic agent module. See Kernel/System/GenericAgent/. for examples and dev.otrs.org for API-documentation. > > Thanks > > Jan Bye, Alex _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system? => http://www.otrs.com/
