I'm sorry if i am repeating an earlier thread here, but all i could
find was from some time ago.

Has there been any progress with regard to viewing and sending HTML messages?

Our customers frequently send us (embedded) screenshots, so a click to
view for image attachments would be a suitable alternative to viewing
the full html.

Also it'd be nice to be able to append an html signature to messages,
or insert a block of html to messages with some kind of markup tag.

I'd be quite happy to try to code this functionality, but I haven't
looked into how OTRS works yet, so any pointers would be hugely
appreciated.

W.
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