Hi,

 

I never got a response to this.  Did I some how miss the response?

 

Thanks!

Tabitha

 

  _____  

Von: Tabitha Stang [mailto:[EMAIL PROTECTED] 
Gesendet: Donnerstag, 29. März 2007 14:01
An: 'User questions and discussions about OTRS.org'
Betreff: moving tickets

 

Hi,

 

After a ticket is moved to another queue, the user is still zoomed into that
mail.  This is kind of confusing and we would much prefer that we could be
brought to a different view after moving a ticket - the “locked tickets
view” is what we would most prefer.

 

I’ve looked through the SysConfig and can’t find a setting for this.  Is it
somehow possible to change what the next screen is after you move a ticket?

 

Thanks!

Tabitha

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