It is, but it will require you to write a custom module IIRC. Take a look at the Chapter 9 "Using External Backends" in the OTRS Admin manual.
Your DBA could also write an export script fairly easily to export data from your existing database to the OTRS' "customer_user" native table, but this is not real time. [EMAIL PROTECTED] wrote: > Hello. > > Is it possible to authorize customer from our database, not from > "customer_user" native table? > _______________________________________________ > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > Support orr consulting for your OTRS system? > => http://www.otrs.com/ > _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system? => http://www.otrs.com/
