Hello, On Tue, Apr 10, 2007 at 05:36:23PM +0200, Jozsef Valkai wrote: >Sorry, I dont remember, but I have got another error when I tried >upgrade the real system from 2.1.4 to 2.2.0-beta1. > >I upgraded database, and when I create a new ticket with Postmaster.pl >( echo test|mail [EMAIL PROTECTED]):
That command does not work. You have to pipe the message into the
PostMaster.pl module which can be found in $OTRSHOME/bin directory.
>Apr 10 17:33:59 ubuntu OTRS-CGI-10[4630]:
>[Error][Kernel::System::Queue::QueueGet][Line:880]: Found no $ID for
>7!
>Apr 10 17:33:59 ubuntu OTRS-CGI-10[4630]:
>[Error][Kernel::System::Queue::QueueGet][Line:850]: ERROR: column
>q.first_response_time does not exist , SQL: 'SELECT q.name,
>q.group_id, q.unlock_timeout, q.system_address_id, q.salutation_id,
>q.signature_id, q.comments, q.valid_id, q.first_response_time,
>q.update_time, q.solution_time, q.follow_up_id, q.follow_up_lock,
>sa.value0, sa.value1, q.id, q.move_notify, q.state_notify,
>q.lock_notify, q.owner_notify, q.default_sign_key, q.calendar_name
>FROM queue q, system_address sa WHERE q.system_address_id = sa.id
>AND q.id = 7'
This looks like an broken update. I can not say what went wrong without
access to your system :(.
>Before created new ticket, I disabled other Agents.
That should be no problem.
>Valkai Jozsef
-- Christian
((otrs)) :: OTRS GmbH :: Norsk-Data-Strasse 1 :: 61352 Bad Homburg
Fon: +49 (0) 9421 56818 0 :: Fax: +49 (0) 9421 56818 18
http://www.otrs.com/ :: Communication with success!
Geschäftsführer: André Mindermann, Martin Edenhofer
Handelsregister: HRB 9452 Bad Homburg
Steuernummer: 003/240/97521
signature.asc
Description: Digital signature
_______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system? => http://www.otrs.com/
