There is a ticket in RAW queue that qulifies for JUNK and what about such ticket ?
In first way I will move this ticket to JUNK queue and close it but is there sense to store such tickets? Or if to store such tickets maybe there is something like move to other queue and close in one step? _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system? => http://www.otrs.com/
