Has anyone ever looked at an RSS feed of cases from OTRS? I'd love
to be able to monitor some/all queues via RSS. Better still would be
a priority threshold, so I can see Critical cases from queue 1-3, and
Normal cases on queues 4-6, etc.
Thanks,
Zeke
--
James "Zeke" Dehnert
mailto:[EMAIL PROTECTED]
Phone: +1 707.546.6620 x602 Fax: +1 707.324.8043
"Life is racing, everything else is just waiting"
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