Hi,
I have migrated some OTRS just as follows:

Old server
1 backup the otrs folder
2 backup the mysql database
New server
1 create the otrs usr/group
2 restore the otrs folder
3 restore the mysql database
4 grant database
5 modify apache conf
6 grant otrs folders (chmod)
7 add cron jobs

Carlos,
México

-----Mensaje original-----
De: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] En nombre de Tatu
Wikman
Enviado el: Lunes, 30 de Abril de 2007 08:04 a.m.
Para: [email protected]
Asunto: [otrs] Moving otrs to new server

Hi,

I need to move our OTRS installation from old server to a brand new one. 
What are the best steps to take on moving the installation? I read
documentation about backup/restore, but there were nothing about moving to a
new server.

As far as I can see there are at least two options.
1) Create clean install on new server (same version as the old one) and
restore a backup to this new install.

2) Copy everything and create user and add cron jobs manually.

Any suggestions or rtfm urls are welcome ;)

Thanks,
--
Tatu Wikman
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