Hi List,
I'm seeing this after logging into OTRS 2.1.7 for the first time
after installation using the default credentials:
> Can't use an undefined value as an ARRAY reference at ../..//
Kernel/System/Config.pm line 195.
I installed from source onto a shared linux-based webhosting account
w/ ssh access and Apache 1.3. The perl module check comes up fine,
index.pl can successfully display the login screen. I had to use the
manual process for database setup as well since I don't have admin
rights. Looking at the screenshots, it appears that installer.pl
additionally sets some non-database config values (System FQDN, ...),
is there any critial setting I might have missed? perl -cw Kernel/
Config.pm comes back with an OK, here's what I set:
$Self->{'DefaultLanguage'} = 'de';
$Self->{LogModule} = 'Kernel::System::Log::File';
$Self->{'LogModule::LogFile'} = '/path/to/otrs-2.1.7/log/
otrs.log'; # anonymized
$Self->{FQDN} = 'otrs.mydomain.net'; # anonymized
$Self->{ScriptAlias} = 'cgi-bin/';
$Self->{AdminEmail} = '[EMAIL PROTECTED]';
$Self->{'Frontend::ImagePath'} = '/images/Standard/';
$Self->{'SystemID'} = 10;
$Self->{'SecureMode'} = 1;
$Self->{'Organization'} = 'TestOrg';
$Self->{'DefaultCharset'} = 'iso-8859-1';
Any pointers?
Thanks, Simon
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