Hello,
After a ticket is sent to the customer using the normal "submit" button, the user is taken back to a queue. The way our setup is done, we really need the user to be taken to the "locked tickets" view instead. How can we do this? I searched the archive, but unfortunately couldn't find an answer. Could someone please help? Thanks so much! Tabitha
_______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
