I am upgrading otrs on a new System Linux Centos5.0 and I want to import the backup from another old linux Debian with otrs 2.0.4. .But when I start the script or I import the database_backup.sql on mysql it tells me: ---------------------------------------------------------------------------- -------------------------- [EMAIL PROTECTED] Backup]# /opt/otrs/scripts/restore.pl -b /opt/otrs/Backup/ -d /opt/otrs/ Restore /opt/otrs/Backup//Config.tar.gz ... Restore /opt/otrs/Backup//Application.tar.gz ... create MySQL decompresses SQL-file ... cat SQL-file into MySQL database ERROR 1153 (08S01) at line 672: Got a packet bigger than 'max_allowed_packet' bytes compress SQL-file... [EMAIL PROTECTED] Backup]# ---------------------------------------------------------------------------- ------------------------------ or ---------------------------------------------------------------------------- ------------------------------ [EMAIL PROTECTED] sql]# mysql --max_allowed_packet=999MB -u root otrs -p <DatabaseBackup.sql Enter password: ERROR 1153 (08S01) at line 672: Got a packet bigger than 'max_allowed_packet' bytes [EMAIL PROTECTED] sql]# ---------------------------------------------------------------------------- ------------------------------ I set the max_allowed_packet=999MB in /etc/my.cnf and restarted mysqld service Where else should I look? Thanks Ciao
_______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
