Hi, > 1) For some reason OTRS is not collecting mail via POP3. > PostMasterPOP3.pl does not > get run correctly from cron, as it seems to think there is another > version running all the time. Forcing it manually './PostMasterPOP3.pl > -f 1' works but putting the same command in the crontab does not seem > to work?
If the mail fetched failed once (due to whatever reason) the process id is still present and OTRS thinks there is still a process running although there isn't. However, you should check if OTRS may not be right after all and if you have a dangling PostMasterPOP3 process. If there is none, then chances are that it is just the leftover process id. Check the table proces_id in the database (select * from process_id). There is an entry named likewise. Just delete it and and a new execution of PostMasterPOP3.pl should work. Cheers Tobias -- I asked someone why he did cocaine. He said 'because it intensifies your personality.' I said 'Yeah, but what if you're an asshole?' -- Bill Cosby _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
