Hello one more time, Is it possible using company tickets function to provide customer1 with access to customer2 tickets, but in such way, that customer2 would be not able to see customers1 tickets?
I know that both way access is possible when you describe customerID of Customer1 in customer2 CustomerID's field and on the contrary. Regards, On 08/05/07, Matas Labasauskas <[EMAIL PROTECTED]> wrote:
Hello, do any option exists? o there is no possibility to do as mentioned bellow? thank you Matas On 03/05/07, Matas Labasauskas <[EMAIL PROTECTED]> wrote: > > Hello, > > I'm using Company tickets button and it's working perfectly. > > How may i let for one user see all company tickets composed by his > colleagues, but at the same time provide no access for colleagues to see his > tickets? > > I tried to leave all of customer ID's which needs to be seen in > CustomersIDs field of this user, which must have full access to all > tickets and delete it's ID from every colleagues CustomersIDs fields. After > this nobody could see any tickets, "Company tickets" doesnt work. > thanks a lot > -- > Matas > -- Matas Labasauskas
-- Matas Labasauskas
_______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
