Hello, I have a ticket that was set for a pending reminder. It has since been closed, but the system continues to send reminders every week. The database lists the status as closed not "pending reminder". Any idea why it won't stop sending emails?
Thanks for any ideas on how to solve this. Jennifer Valdez _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
