When sending mail replies from the agent web interface, it happens that customers receive duplicate mails. In practice, when an agent sends a reply from the web interface, in the To field the following address is displayed:
"mail\*customer\.com" <mail*customer.com> then the reply is sent twice (* stands for @) If I correct the the entry in the To field in: mail*customer.com then teh reply is correctly sent once. Any idea about the reason for such a weird behaviour? -- Gabriele D'Andrea
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