Looking at setting up a ticket system for my consulting company. I have demo
setups of both OTRS 2.2beta4 and RT right now. It seems OTRS is a better fit,
but I'm looking for a way to implement the new accounts. Currently in my RT
setup, when new users create a ticket via e-mail, it sends them the standard
new ticket auto reply, but with their username (their e-mail address) and their
password (which is generated when the account is created). Is there a way to
accomplish the same feat in OTRS?
____________________________________________________________________________________
Looking for a deal? Find great prices on flights and hotels with Yahoo!
FareChase.
http://farechase.yahoo.com/
_______________________________________________
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Support or consulting for your OTRS system?
=> http://www.otrs.com/
